Automatic collection reminders by email and SMS — for every overdue invoice in the ERP
4softerp tracks due dates and sends reminders exactly when needed: three days before due, on the due day and then on an escalated rhythm. Tone differs between the first nudge and the third, and you only step in for cases that need actual collection — across every company in the group.
Reminders that lower DSO without burning relationships
Pre-configured and custom calendar
T-3, T-0, T+5, T+15, T+30 by default. You can create your own rhythms by customer segment, right in the ERP.
Multi-channel email + SMS + WhatsApp
Reminders go on the customer's preferred channel via the 4notify integration. Open/click stats land in the ERP.
Escalating tone
The first message is polite, the third mentions contractual late fees. You control the wording.
Auto pause on payment receipt
Bank reconciliation in the treasury module marks the invoice as paid and stops any scheduled reminder — no awkward messages after collection.
Late collection costs the company in management time and in relationships. The ERP takes the full follow-up process off your hands, tied to the same invoices and due dates you already keep in the books — no separate collection app.
Frequently asked questions about reminders
Lower DSO across the whole group without burning customer relationships
The ERP automates tone, calendar and channel for every due date — an alternative to SAP Business One, NetSuite, Odoo, live in 1–2 weeks.